myRUC information

Contact Us

Let's get your RUC sorted

Contact myRUC

Have a question? Contact myRUC. We are happy to help you with any enquiries about your setup, or managing road user charges. Send it through and one of our team will get back to you as soon as possible.

The fastest way to get unstuck

Call the myRUC team

Need help urgently? Please contact myRUC within NZ business hours or see more options below.

Call 0800 437 212

Self-serve answers

Check out the FAQs

Find setup steps, RUC renewals, and common fleet questions answered in one place.

View FAQs

Send a message

Tell us how we can help

It doesn't matter if you're a customer or not – just ask.

Contact Form

We usually reply within one business day.

Still need a hand?

Talk to the myRUC team

Ask us about your vehicle, fleet setup, RUC renewals, or connecting myRUC to your existing systems.